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Truebill maintains no partnership or agreement with Proactiv. Truebill is an independent third party service that acts as an authorized representative when cancelling subscriptions on your behalf.

Proactiv, also known as Proactiv Solution, is a brand of skin-care products developed by two American dermatologists, Katie Rodan and Kathy Fields, and launched in 1995 by Guthy-Renker.

How to Cancel Proactiv Manually

Unsubscribe by following these steps:


How to cancel Proactiv:

  1. Call the Proactiv customer support line at 1-800-309-4796 and request a cancellation.
  2. Follow the prompts to connect with a customer service representative.
  3. Once you connect with a Proactiv customer service representative, state your desire to cancel your continual shipment. Give them your Proactiv account number (found on your invoices), personal information, and products that you currently receive. Tell him you would like to stop future shipments/billing.
To cancel over the phone, call: 1-800-309-4796
Email questions@proactiv.com and ask them to cancel your account.
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average of $512 per year.