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How to cancel Namecheap

Cancelling your subscription

To cancel your subscription:

  • Please submit a ticket with us providing your Namecheap account username, Support PIN and the reason why you would like to have the account closed.

PLEASE NOTE: We would like to inform you that as soon as your Namecheap account is closed, it cannot be re-established, and you will not have any access to it anymore. Also, you will not be able to create an account again with the same username, but you will be able to create a new account with us any time.

PLEASE NOTE: It’s not possible to close the account with active services in it. Please find below some tips on how to manage your services before the account closure:

  • Active domains without/along with Domain Privacy/PremiumDNS subscriptions can be pushed to another Namecheap account or removed manually by our Support Team.

  • Domains listed on the Marketplace should be removed from the listing before the account closure.

  • Domains hosted on our FreeDNS can be removed by our Support Team and all the host records will be deleted as well. If you wish to save the records set for the domains - please copy them manually.

  • SSL certificates/Private Email subscriptions can be cancelled or pushed to another account.

  • Hosting packages can be switched to another username or cancelled within the Namecheap account.

  • All active apps subscriptions will be canceled without a refund and all the information will be lost without the option to have it restored.

Namecheap is an ICANN-accredited domain name registrar, which provides domain name registration and web hosting, based in Phoenix, Arizona, US. Namecheap is a budget hosting provider with 11 million registered users and 10 million domains.

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