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How to cancel Dropbox

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Cancelling your subscription

To downgrade your Pro account’s subscription:

  1. Sign in to the Dropbox website with the Dropbox account you wish to unsubscribe.

  2. Visit the downgrade page.

  3. Select ‘Downgrade.’

To cancel your Dropbox account and subscription:

  1. Sign into your Dropbox account on the Dropbox homepage.

  2. Go to Settings under your profile name at the top righthand corner.

  3. Go to Account in Settings.

  4. Scroll down to Delete my Dropbox near the bottom of the Settings page. Click Delete my Dropbox.

  5. Enter your password, your reason for cancellation and click Delete my account to finalize your cancellation.

To cancel online, go to https://dropbox.com/downgrade

Dropbox is a service that keeps your files safe, synced, and easy to share. Bring your photos, docs, and videos anywhere and never lose a file again.

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Unknown or unwanted subscriptions can cost an
average of $512 per year.
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