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How to cancel Ancestry
Cancelling your subscription
To cancel your Ancestry.com subscription:
- Log in to your Ancestry account.
- Click your username and select Your Account.
- Click the Cancel subscription link.
- Confirm your account by entering your password, then click Continue.
- Inform Ancestry the reason you’re canceling.
- Click Continue and your subscription is officially deactivated.
To cancel online, go to https://support.ancestry.com/s/article/Canceling-a-Subscription
To cancel over the phone, call: 1-800-615-6560